Hotel Reservation Process

Please find below some step by step instructions that you may find beneficial when making your hotel reservation online. If you have problems making your reservation or require any further information, please do not hesitate to email us at reservations@luxury-london-hotels.co.uk or call us on +44 (0) 1480 212898 and we will be happy to assist you.

1. Finding a suitable hotel.
   We offer many different types of hotels across all areas of central London. Once you have found a suitable hotel, you will need to click on the "Book Online" or "Availability" button, to check to see if the hotel has availability for your preferred dates.
   
   
2. Checking hotel availability.
   There are two ways in which you can check a hotels availability. Firstly, you can select your arrival date, number of nights and room types required (click for sample). Or you can view the hotels' live availability calendar (click for sample).
   
   
3. You have checked the hotels availability, but the hotel doesn't have availability.
   If a particular hotel doesn't have any availability on your preferred dates, please email us at reservations@luxury-london-hotels.co.uk or call us direct on +44 (0) 1480 212898.
   
   
4. Details of your reservation.
   Once you have selected your arrival date, number of nights and room types required the reservation system will advise you the cost for the total stay. (click for sample)
   
   
5. Enter guest names.
   Your next step is to enter the guest names that will be staying at the hotel. Although not essential, if the guest names are entered before arriving you can be assured of a quick check-in. (click for sample)
   
   
6. Confirming your reservation details.
   Once you've entered the guest names, you will be shown your reservation details before you proceed to entering your personal details. (click for sample)
   
   
7. Existing customers preparing to enter their payment details.
   Once you have completed your room requirements, number of nights stay etc, you will need to enter your personal details. If you are a existing customer you are able to enter your email address and password and your personal details will automatically be recalled. (click for sample).
   
   
8. New customers preparing to enter their payment details.
   If you are not a existing customer you will need to enter your email address (which also receives the reservation confirmation email) and a password of your choice. The password is needed in the event you need to check your booking status, cancel a booking, or if you need to make future reservation. (click for sample).
   
   
9. Entering your payment details.
   Once you have completed your personal details, you will need to enter your payment details to guarantee your reservation. You are required to enter your postal address where your debit/credit card is registered, and your card details. (click for sample).
   
   
10. Request any special requirements.
    Before confirming your reservation, you can request any special requirements. For example it might be that you will require a late check-in, or you need a room on the ground floor. Also, you have the option of selecting a smoking or non-smoking room. (click for sample).
    
    
11. Confirming your reservation.
    Now that you have completed all the necessary information, you are ready to complete your reservation. Before doing so though, you must click on the Terms & Conditions box which means you have accepted the hotels cancellation policy. (click for sample).
    
    
12. Confirmation of your reservation.
    Once you have clicked on the button to confirm your reservation, you will get a confirmation screen showing you your reservation details and your reference number. We would recommend that you take a print out of this page for your records and that you take this with you when you stay at the hotel. (click for sample).
    
    
13. Confirmation email.
    You will also receive a confirmation email providing you have entered your registered email address correctly. The email confirmation normally takes a few minutes to arrive. It is recommended that you store and take a print out of the confirmation email and take this with you when you stay at the hotel. (click for sample).

Your reservation is now completed.

Please visit our Frequently Asked Questions page where we have listed commonly asked questions from our existing customers, that you might need answering before making your hotel reservation or if you have having problems making your reservation.

If you have problems making your reservation or require any further information, please do not hesitate to email us at reservations@luxury-london-hotels.co.uk or call us on +44 (0) 1480 212898 and we will be happy to assist you.

New developments of the Reservation Systems are made everyday. Advertising Online Ltd accepts no responsibility for any errors or omissions in the instructions given in this document.